PRIVACY POLICY
1. Introduction
The Glass Repair Company is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
When you submit an inquiry, request a free online estimate, or book an on-site assessment through our website, we may collect personal information including:
Your name
Contact details (phone number, email address)
Property address or suburb location
Images, site details, and measurements of your glass project
3. How We Use Your Information
We collect this information solely for the purpose of:
Providing you with accurate remote estimates and formal quotes
Scheduling and conducting on-site assessments and glass restoration services
Communicating with you regarding your service inquiries or scheduled jobs
Processing payments, assessment fees, and customer invoicing
4. Sharing Your Information
We respect your privacy. We do not sell, trade, or rent your personal information to third parties or marketing agencies. We will only share your information if required by law or to trusted software partners necessary to operate our business (such as web hosting, job management, or invoicing platforms).
5. Data Security
We take reasonable technical and organizational steps to ensure your personal information is stored securely and protected from unauthorized access, loss, or misuse.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to update your details, please contact us at:
Phone: 0424 751 409
Last Updated: September 2026